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How to Map Network Drives (Shares) on a Mac

IT Mac Support

If you are using a Windows PC, please follow this guide instead. These steps were created using ...

Updated 3 weeks ago by Matthew Witt

How to Map Network Drives (Shares) on a PC

IT Windows Support

If you are using a Mac, please follow this guide instead. 1. Open File Explorer (folders app), r...

Updated 3 weeks ago by Matthew Witt

Set up RClone to Mount a SharePoint Drive (Windows)

IT App Support

If you have a SharePoint site for your lab, this guide will help you mount it in a way that emula...

Updated 1 month ago by Matthew Witt

How to Use SharePoint as a Shared Drive

General IT Help

Instructions for the IT Admin, PI, and/or Lab Manager (expand box below): Setting up a Lab S...

Updated 1 month ago by Matthew Witt

How to Re-install Global Protect (VPN) for PC & Mac

IT App Support

Many Issues in Global Protect can be resolved by uninstalling and reinstalling it. Try the steps ...

Updated 1 month ago by Matthew Witt

How to Report Spam and Phishing Emails

General IT Help

https://www.cuanschutz.edu/offices/office-of-information-technology/it-security/phishing

Updated 2 months ago by Matthew Witt

New Faculty Checklist How-to (SmartSheet)

New Faculty Onboarding

We have created an automated reminder system to help ensure everything a new Faculty member needs...

Updated 2 months ago by Matthew Witt

How to Install the Konica Minolta Printers

General IT Help

Using the Konica Minolta printers involves two main steps. First, installing the drivers and pr...

Updated 3 months ago by Matthew Witt

Adobe Licenses Explained

IT App Support

Adobe Acrobat Pro licenses available for faculty and staff by request at no cost and the Adobe Cr...

Updated 3 months ago by Matthew Witt

Admin Team: How to Add/Update Guides on CU-Pharm.net

IT App Support

When you first go to cu-pharm.net, click on the login button in the upper-right: Enter your em...

Updated 4 months ago by Matthew Witt

Financial Forms

CU Finance Systems

Updated 4 months ago by Matthew Witt

How to Install Adobe Acrobat (& Other Adobe Apps)

IT App Support

Before you begin, make sure you have an active license for either the Creative Cloud suite or Ado...

Updated 5 months ago by Matthew Witt

University Issued PCs - New Computer Guide

IT Windows Support

Whether you are a new employee, getting an upgrade to an old computer, or switching from Mac to W...

Updated 7 months ago by Matthew Witt

How to Open/View PST Files

IT App Support

Open the Desktop application for Microsoft Outlook and click File > Open & Export > Import/Export...

Updated 7 months ago by Matthew Witt

How to Upgrade to Windows 11 (by Oct 2025)

IT Windows Support

The world and the university are transitioning to Windows 11. Microsoft has designated October 14...

Updated 7 months ago by Matthew Witt

How to Retrieve and Set Up the OWL and/or Laptop

General IT Help

Note: The OWL needs to be reserved using the department's equipment reservation system, please se...

Updated 7 months ago by Matthew Witt

How to Find your PC's Network Name

IT Windows Support

Network names are important to help technicians identify and troubleshoot issues with your comput...

Updated 7 months ago by Matthew Witt

How to Use a Dell Docking Station

IT Windows Support

To use monitors with your laptop, start by connecting laptop using the black Docking Station cabl...

Updated 7 months ago by Matthew Witt

Remote User First Time Login - PC

IT Windows Support

Make sure that IT has set up your computer for this feature before following these steps. You sho...

Updated 7 months ago by Matthew Witt

How to Create Travel Requests

CU Finance Systems

This guide was created to show you how to get quotes through Concur, what documentation you need ...

Updated 7 months ago by Matthew Witt