Recently Updated Pages
How to Map Network Drives (Shares) on a Mac
If you are using a Windows PC, please follow this guide instead. These steps were created using ...
How to Map Network Drives (Shares) on a PC
If you are using a Mac, please follow this guide instead. 1. Open File Explorer (folders app), r...
Set up RClone to Mount a SharePoint Drive (Windows)
If you have a SharePoint site for your lab, this guide will help you mount it in a way that emula...
How to Use SharePoint as a Shared Drive
Instructions for the IT Admin, PI, and/or Lab Manager (expand box below): Setting up a Lab S...
How to Re-install Global Protect (VPN) for PC & Mac
Many Issues in Global Protect can be resolved by uninstalling and reinstalling it. Try the steps ...
How to Report Spam and Phishing Emails
https://www.cuanschutz.edu/offices/office-of-information-technology/it-security/phishing
New Faculty Checklist How-to (SmartSheet)
We have created an automated reminder system to help ensure everything a new Faculty member needs...
How to Install the Konica Minolta Printers
Using the Konica Minolta printers involves two main steps. First, installing the drivers and pr...
Adobe Licenses Explained
Adobe Acrobat Pro licenses available for faculty and staff by request at no cost and the Adobe Cr...
Admin Team: How to Add/Update Guides on CU-Pharm.net
When you first go to cu-pharm.net, click on the login button in the upper-right: Enter your em...
Financial Forms
How to Install Adobe Acrobat (& Other Adobe Apps)
Before you begin, make sure you have an active license for either the Creative Cloud suite or Ado...
University Issued PCs - New Computer Guide
Whether you are a new employee, getting an upgrade to an old computer, or switching from Mac to W...
How to Open/View PST Files
Open the Desktop application for Microsoft Outlook and click File > Open & Export > Import/Export...
How to Upgrade to Windows 11 (by Oct 2025)
The world and the university are transitioning to Windows 11. Microsoft has designated October 14...
How to Retrieve and Set Up the OWL and/or Laptop
Note: The OWL needs to be reserved using the department's equipment reservation system, please se...
How to Find your PC's Network Name
Network names are important to help technicians identify and troubleshoot issues with your comput...
How to Use a Dell Docking Station
To use monitors with your laptop, start by connecting laptop using the black Docking Station cabl...
Remote User First Time Login - PC
Make sure that IT has set up your computer for this feature before following these steps. You sho...
How to Create Travel Requests
This guide was created to show you how to get quotes through Concur, what documentation you need ...